What is your return policy?

  1. Product must be in salable condition.
  2. Product must be currently for sale by WCL.
  3. For returns from stores, all items must be free of stickers, or there will be a 10% restocking fee. Please be sure that all sticker residues are cleaned from the product.
  4. Product must have been purchased from WCL within the last year. (seasonal items must be returned 90 days from the holiday)
  5. Return shipments exceeding $1000.00 at retail value must be accompanied by an Anchor Return Authorization. Include ISBN, TITLE, and QTY on Return Authorization. Submit requests via website, FAX (800) 765-1960 or by email to [email protected].
  6. Shipments requiring an Anchor Return Authorization must have the RA number clearly shown on the outside of every carton.
  7. No return shipment carton may exceed 50 pounds in weight.
  8. All return shipments must be addressed to:
    Anchor Distributors
    C/O Returns Department
    1030 Hunt Valley Circle
    New Kensington, PA 15068
  9. Any shipment not meeting all of the above requirements becomes the property of WCL, and may be disposed of or returned to the shipper freight collect, without credit being issued.